Shipping Methods, Rates & Restrictions

United States, US Territories, APO/FPO

Shipping within the US

Most of the products shipped within the contiguous U.S. are delivered via UPS Ground® Services. You also have the option of choosing UPS Second Day Air or UPS Next Day Air as you are checking out.

UPS Ground® Services(Flat Rate Shipping & Handling):

Orders shipped via UPS Ground® typically take from 1-5 business days to arrive from the time the package leaves our facility. All orders shipped out via ground shipping within the contiguous U.S. will be charged according to our one-price shipping & handling rate of $9.95, regardless of the number of items shipped. Orders placed prior to 2:00PM CST will typically ship the same day, Monday through Friday, pending verification. Orders that include custom options may require an additional business day to ship. UPS Ground orders placed over the weekend may also be delayed due to high shipping volume on Mondays and Tuesdays.

UPS Intercepts:

Any change of address post shipment, (UPS Intercept), will incur a $15.00 USD charge per tracking number. This request must be initiated by phone at 1-800-200-4726.

UPS Ground Service Schedules

UPS Map

UPS delivers all shipments Monday – Friday to both Commercial and Residential Addresses.

UPS Second Day Air Service:

If you choose, you can have the delivery of your items upgraded to UPS Second Day Air. There is an additional fee for this upgrade.Note: UPS Second Day Air items ordered on Thursday will arrive the following Monday. UPS Second Day Air items ordered on Friday will arrive the following Tuesday. Orders placed prior to 2:00PM CST will ship the same day, Monday through Friday, pending verification. Orders that include custom options may require an additional business day to ship.

UPS Standard Overnight®:

If you choose, you can have the delivery of your items upgraded to UPS Standard Overnight®. There is an additional fee for this upgrade. Typically, UPS Standard Overnight® items arrive one business day after leaving our facility, with delivery by 12:00PM. Note: UPS Standard Overnight® items ordered on Friday will typically arrive the following Monday. Orders placed prior to 2:00PM CST will ship the same day, Monday through Friday, pending verification. Orders that include custom options may require an additional business day to ship.

Alaska/Hawaii Shipping Options:

Items shipped outside the contiguous U.S. to Alaska or Hawaii can only be shipped via UPS 2-3 Day® Service. Ground service to Alaska or Hawaii is not available. Orders placed prior to 2:00PM CST will ship the same day, Monday through Friday, pending verification. Orders that include custom options may require an additional business day to ship.

Shipping to US Territories

While we can ship most items to US Territory addresses, some restrictions do apply. Items sent to US Territory addresses must be shipped via the United States Postal Service and cannot be expedited. Normal delivery time for these shipments ranges from 10-30 business days.

If a package has not been delivered within 75 days or more, written notice of non-receipt must be submitted to Callaway Golf Pre-Owned & Outlet signed by the intended recipient. Once this written notice is received by Callaway Golf Pre-Owned, a claim will be filed with the United States Postal Service. If the USPS can not provide a signature confirmation of delivery, the recipient will then have the option of a full credit for the purchase amount or a reshipment of the order.

APO/FPO Addresses

While we can ship most items to APO/FPO addresses, some restrictions do apply. Items sent to APO/FPO addresses must be shipped via the United States Postal Service and cannot be expedited. Normal delivery time for these shipments ranges from 10-30 business days.

If a package has not been delivered within 75 days or more, written notice of non-receipt must be submitted to Callaway Golf Pre-Owned & Outlet signed by the intended recipient. Once this written notice is received by Callaway Golf Pre-Owned & Outlet, a claim will be filed with the United States Postal Service. If the USPS can not provide a signature confirmation of delivery, the recipient will then have the option of a full credit for the purchase amount or a reshipment of the order.