United States, US Territories, APO/FPO
Shipping within the US
Most of the products shipped within the contiguous U.S. are delivered via UPS Ground® Services. You also have the option of choosing UPS Second Day Air or UPS Next Day Air as you are checking out. Smaller packages, such as headcovers or grips, may be shipped via USPS at our discretion. Please allow 3-5 business days for orders placed During Black Friday, Cyber Monday, and Warehouse Sale promotional periods to ship.
UPS Ground® Services (Flat Rate Shipping & Handling):
Orders shipped via UPS Ground® typically take from 1-5 business days to arrive from the time the package leaves our facility. All orders shipped out via ground shipping within the contiguous U.S. will be charged according to our one-price shipping & handling rate of $9.95, regardless of the number of items shipped. Orders placed by 12:00PM CT will typically ship in 1-2 business days. Orders that include custom options may require an additional business day to ship. Shipments do not go out over the weekends or on Holidays. We apologize for this inconvenience. To guarantee the shipment of your stock (non-custom) order, please view the expedited shipping options listed below.
UPS Intercepts:
Any change of address post shipment, (UPS Intercept), will incur a $15.00 USD charge per tracking number. This request must be initiated by phone at 1-800-200-4726.
UPS transit time are between one to five business days, with Saturday delivery standard to most residential addresses.
USPS Ground Advantage™ (Flat Rate Shipping & Handling):
Orders shipped via USPS Ground Advantage™ typically take from 2-5 business days to arrive from the time the package leaves our facility. All orders shipped out via ground shipping within the contiguous U.S. will be charged according to our one-price shipping & handling rate of $9.95, regardless of the number of items shipped. Orders placed by 12pm CT will typically ship in 1-2 business days. Orders that include custom options may require an additional business day to ship. Shipments do not go out over the weekends or on Holidays. We apologize for this inconvenience. To guarantee the shipment of your stock (non-custom) order, please view the expedited shipping options listed below.
UPS 2nd Day Air Service:
If you choose, you can have the delivery of your items upgraded to UPS Second Day Air, for an additional fee. Orders placed by 12pm CT will typically ship by next business day, pending verification. Orders that include custom options may require an additional business day to ship. Your order will arrive in 2 business days from the time the package leaves our facility, with Saturday delivery available.
UPS Next Day Air®:
If you choose, you can have the delivery of your items upgraded to UPS Next Day Air®, for an additional fee. Orders placed by 12pm CT will typically ship by next business day, pending verification. Orders that include custom options may require an additional business day to ship. Your order will arrive the next business day from the time the package leaves our facility, with Saturday delivery available.
Alaska/Hawaii Shipping Options:
Items shipped outside the contiguous U.S. to Alaska or Hawaii can only be shipped via UPS 2-3 Day® Service. Ground service to Alaska or Hawaii is not available. Orders will typically ship the next business day, Monday through Friday, pending verification. Orders that include custom options may require an additional business day to ship.
Shipping to US Territories
While we can ship most items to US Territory addresses, some restrictions do apply. Items sent to US Territory addresses must be shipped via the United States Postal Service and cannot be expedited. Normal delivery time for these shipments ranges from 10-30 business days.
If a package has not been delivered within 75 days or more, written notice of non-receipt must be submitted to Callaway Golf Pre-Owned & Outlet signed by the intended recipient. Once this written notice is received by Callaway Golf Pre-Owned, a claim will be filed with the United States Postal Service. If the USPS can not provide a signature confirmation of delivery, the recipient will then have the option of a full credit for the purchase amount or a reshipment of the order.
APO/FPO Addresses
While we can ship most items to APO/FPO addresses, some restrictions do apply. Items sent to APO/FPO addresses must be shipped via the United States Postal Service and cannot be expedited. Normal delivery time for these shipments ranges from 10-30 business days.
If a package has not been delivered within 75 days or more, written notice of non-receipt must be submitted to Callaway Golf Pre-Owned & Outlet signed by the intended recipient. Once this written notice is received by Callaway Golf Pre-Owned & Outlet, a claim will be filed with the United States Postal Service. If the USPS can not provide a signature confirmation of delivery, the recipient will then have the option of a full credit for the purchase amount or a reshipment of the order.