Our Guarantees

12 Month Limited Warranty

Warranty Coverage:

Callaway Golf Pre-Owned & Outlet ("CGPO") warrants its golf clubs are free of defects in material and workmanship for a period of 12 (twelve) months following the date of purchase from CGPO. CGPO will, without charge to the customer, repair the club or any part thereof which proves to be defective during normal use within the first twelve months after the date of purchase or, at its option, replace the club with a new or refurbished club. Paint and other cosmetic finishes, subject to normal wear and tear, like ball marks or scratches on the clubhead caused by ball strikes or failure to use headcovers, are not covered by this warranty but can be repaired for a fee. In order to obtain warranty service, simply contact Callaway Golf Pre-Owned & Outlet at 800-826-6174, or by email at support@callawaygolfoutlet.com, to obtain a Return Merchandise Authorization (RMA) and return the product to Callaway Golf Pre-Owned & Outlet, 9013 Tuscany Way, Building 1, Suite 110, Austin, TX 78754.

Shipping Charges:

The customer will be responsible for any charges incurred during the shipment of the warranteed club to Callaway Golf Pre-Owned & Outlet for warranty service. Callaway Golf Pre-Owned & Outlet will provide return service of the repaired/replaced club to the customer at no charge.

Alterations to Warranteed Clubs:

The Callaway Golf Pre-Owned & Outlet 12-month limited warranty is good for as long as the club remains in the form in which it was sent to the original customer. Any aftermarket alteration made to the club by anyone other than Callaway Golf or Callaway Golf Pre-Owned & Outlet, including length changes, lie adjustments, re-shafting or other shaft alterations, will void the warranty. The exception to this is regripping, which does not void the warranty.

DISCLAIMER:

THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES. CALLAWAY GOLF DISCLAIMS ANY IMPLIED WARRANTY; INCLUDING THE WARRANTY OF MERCHANTABILITY OR THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AND ASSUMES NO RESPONSIBILITY FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. THIS WARRANTY GIVES THE CONSUMER SPECIFIC LEGAL RIGHTS: A CONSUMER MAY HAVE OTHER RIGHTS DEPENDING UPON WHERE HE OR SHE LIVES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON HOW LONG A WARRANTY LASTS, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO EVERYONE.

Safety:

A golf club can be a dangerous piece of equipment. Users should only swing a club in an area cleared of people and other impediments. Golf club shafts are fragile, whether they are made of graphite or metal. Shafts may break, and broken shafts may cause injury. Shafts should not be abused, and should be inspected periodically to determine if cracking or breaking has occurred. Callaway Golf equipment should not be altered or changed in any way, except for re-gripping, other than at the Company's factory in Carlsbad, California or other authorized repair center.