PLEASE NOTE: Due to the high volume this holiday season, our receiving department is currently processing returns and trades at 15-20 business days from receipt. We apologize for the delay and appreciate your patience.
Be sure to review our Trade Rules, make sure your trade club(s) qualify. Select the club you want to trade and choose the options that best describe your trade club. Add as many trade clubs to your shopping cart as you like. Combined trade club value must not exceed the value of new purchases. View Our Trade Rules
You will receive a Trade Confirmation Number via e-mail once you have placed your order. Print and place your Trade Confirmation Number on the box you use to send us your trade items.
Callaway Golf Pre-Owned & Outlet
9013 Tuscany Way
Building 1, Suite 110
Austin, Texas 78754
We will issue payment for your trade in clubs within ten (10) business days of receiving your trade. We will submit payment in the same form you used to make your purchase (i.e. credit card, check).
Note: In the event that the payment to be submitted back to you exceeds the amount charged for your purchase (due to credits, refunds, returns or for any other reason), any additional payment will be provided to you in the form of an in-store credit good toward a future purchase from Callaway Golf Pre-Owned & Outlet.
Only customers within the United States and Canada are eligible for the Trade In! Trade Up! Program through the Callaway Golf Pre-Owned & Outlet site. Any trades sent to Callaway Golf Pre-Owned & Outlet from outside the United States or Canada will be returned to the sender at the sender's expense. Callaway Golf Pre-Owned & Outlet is not responsible for shipping charges, non-delivery or damage to trade items during shipment. We are currently testing expansion of the Trade In! Trade Up! Program to countries outside of the United States and will post details about future expansion as they become available.