- All products must be in perfect working order. Clubs with any of the following characteristics will NOT be accepted:
- Clubs that rattle
- Dented clubheads
- Irons with rock chips
- Any non-factory alterations (other than grips)
- Non-factory installed shafts
- Bag wear or shaft burn
- Click here for photos of clubs that are Acceptable with Deduction
International Customers: The Trade In! Trade Up! Program is not currently available to international customers. Any trades sent to Callaway Golf Pre-Owned from outside the United States or Canada will be returned to the sender at the sender's expense. Callaway Golf Pre-Owned is not responsible for shipping charges, non-delivery or damage to trade items during shipment. We are currently testing international expansion of the Trade In! Trade Up! Program to countries outside of the United States and will post details about future expansion as they become available.
Questions? If you have questions about the condition of your club, please call 800-826-6174. You may also send inquiries via email to firstname.lastname@example.org.