Mon - Thur: 8am - 7pm CT
Fri: 8am - 5pm CT
Sat: 9am - 3pm CT
Sun: Closed
Toll Free: 800-826-6174
Direct: 512-247-7617
Fax: 512-247-5539
Callaway Golf Pre-Owned & Outlet
9013 Tuscany Way
Building 1, Suite 110
Austin, TX 78754, USA
Sales tax will be charged on shipments to all states except Alaska, Delaware, Montana, New Hampshire, and Oregon.
Orders shipped via UPS Ground® typically take from 1-5 business days to arrive from the time the package leaves our facility. All orders shipped out via ground shipping within the contiguous U.S. will be charged according to our one-price shipping & handling rate of $9.95, regardless of the number of items shipped. Orders placed by 12:00PM CT will typically ship in 1-2 business days. Orders that include custom options may require an additional business day to ship. UPS Ground orders placed on Saturdays, Sundays, and Mondays may delayed for an additional 24-48 hours due to high order volume over the weekend. Shipments do not go out over the weekends or on Holidays. We apologize for this inconvenience. Please view our expedited shipping options to guarantee shipment of your stock (non-customized) order.
You will receive a shipping confirmation email and tracking number when your order leaves our facility. We use UPS for all of our shipments to the U.S. and Canada. You can use the tracking number provided in your shipping confirmation to track the progress of your shipment at UPS.com.
All Callaway Golf woods are shipped with a Callaway Golf headcover.
Yes, we can customize most all of our Callaway clubs, but we're not able to customize any non-Callaway clubs. All non-Callaway clubs are sold as is. On most Callaway clubs, we can customize all of the features below:
Callaway Golf Pre-Owned warrants its golf clubs are free of defects in material and workmanship for a period of twelve (12) months following the date of purchase from CGPO. CGPO will, without charge to the customer, repair the club or any part thereof which proves to be defective during normal use within the first twelve months after the date of purchase or, at its option, replace the club with a new or refurbished club. Paint and other cosmetic finishes, subject to normal wear and tear, like ball marks or scratches on the clubhead caused by ball strikes or failure to use headcovers, are not covered by this warranty but can be repaired for a fee. In order to obtain warranty service, simply contact Callaway Golf Pre-Owned at 800-826-6174.
All pricing will be in US Dollars. When ordering goods from Callaway Golf Pre-Owned & Outlet for delivery outside of the US, you may be subject to import duties, taxes and brokerage fees, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you, including UPS brokerage fees.