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Our Guarantees

Product Conditions

Every Certified Pre-Owned club you buy is backed by Callaway Golf, which means you can shop with the confidence that you're getting the best possible quality. For example, we guarantee that the condition of the club you get will match what was represented online. If you disagree, no problem. Send it back for a 100% refund of the purchase price.

Money Back Benefits:

  1. Guarantees the condition of our clubs.
  2. If you don't agree, send it back for a full refund of the purchase price!

If, during the first 15 days following the receipt of the purchase, you wish to return any product in the exact condition that you received it (has not been played with), a 100% refund will be given for the price you paid for the product. You will be responsible for all shipping costs unless an incorrect product was shipped.

***Please note that on our Like New and Outlet condition club selections, the new factory grip you will receive, may have the word “Demo” stamped into the cap of the grip. This is a new Callaway grip that was installed at our factory prior to shipment. These clubs were obtained by Callaway Golf Pre-Owned as overstock; and will not be re-gripped as they are equipped with new Callaway Golf grips.***

See Returning Merchandise